Security and compliance have always been high priorities for The Macaluso Group, a technology-driven healthcare company focused on patient access programs.
Its proprietary cloud-based financial payment solutions made it an industry leader, but as TMG continued to add more products, company leaders found its traditional data center couldn’t provide enough flexibility, scalability or security to support its growth.
In developing its strategy to move to the AWS cloud, TMG selected Rackspace as its managed public cloud service provider of choice. Because the company manages credit card data, TMG must comply with Payment Card Industry Data Security Standards Level 1 (PCI DSS Level 1), in addition to maintaining HIPAA compliance.
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Security and compliance have always been high priorities for The Macaluso Group, a technology-driven healthcare company focused on patient access programs.
Its proprietary cloud-based financial payment solutions made it an industry leader, but as TMG continued to add more products, company leaders found its traditional data center couldn’t provide enough flexibility, scalability or security to support its growth.
In developing its strategy to move to the AWS cloud, TMG selected Rackspace as its managed public cloud service provider of choice. Because the company manages credit card data, TMG must comply with Payment Card Industry Data Security Standards Level 1 (PCI DSS Level 1), in addition to maintaining HIPAA compliance.
Creating a multi-layered security strategy
TMG’s commitment to compliance and security is key to dealing with today’s rapidly innovating threat and complex regulatory environments.
Security remains the top concern for companies moving to the cloud, and it’s no wonder. A single breach can cost millions, permanently scare away customers and even take down the entire organization. For healthcare companies like TMG, ransomeware attacks are now the number one threat. All types of attacks are becoming more sophisticated, and dwell time remains high, at 78 days. It is common for organizations to go months before they realize they’ve been hacked, while most attacks succeed and begin exfiltrating data in minutes.
So how can organizations reduce the risk of a cybersecurity attack and business-impacting downtime? Secure everything and maintain compliance. That means being prepared to address human error, vulnerabilities and cyberattacks, while complying with and maintaining data security and other industry compliance standards.
Finding that “key strategic partner”
As TMG began working with AWS to understand the capabilities and challenges of cloud computing, AWS recommended Rackspace as a trusted partner that could provide TMG with the expertise to build, manage and optimize a secure and compliant environment in the cloud.
TMG engaged Rackspace to assist in the AWS environment design and build, and to provide ongoing operations and security services for its new AWS production environment, including ensuring that TMG met or exceeded requirements for both HIPAA and PCI DSS Level 1 compliance audits.
“We have been impressed by how well the Rackspace solutions work with all of the new AWS developments,” said Scott P. Jones, Chief Information Officer at TMG. “Rackspace provides us with deep subject matter expertise, delivers a wide variety of services that are critical to our operations in the cloud, and plays an important role in helping us meet our compliance standards. Rackspace is a key strategic partner for The Macaluso Group.”
